Frequently Asked Questions | Brooke’s Chem-Dry Lawrence

Estimates and Scheduling

How do I get a price for Chem-Dry cleaning?

Call (785) 760-8000 or use the form on our contact page for a free estimate. Price depends on what is being cleaned, so tell us which rooms or furniture pieces you have in mind.

Is Chem-Dry more expensive than steam cleaning?

Every company sets its own prices, so the most useful comparison is a free estimate from each. What you can compare directly is the method: Hot Carbonating Extraction (HCE) uses about 80% less water than steam cleaning, and carpet dries in about 1 to 2 hours instead of up to 12 to 24 hours. Call (785) 760-8000 for a free estimate.

How Long Does Carpet Take to Dry After Cleaning?

How long does carpet take to dry after Chem-Dry cleaning?

Carpet dries in about 1 to 2 hours. That short dry time comes from Hot Carbonating Extraction, which uses about 80% less water than steam cleaning. Humidity and airflow in the room also affect drying time.

How does that compare with steam cleaning?

Steam cleaning can take up to 12 to 24 hours to dry. Chem-Dry carpet dries in about 1 to 2 hours. For the full comparison, read steam cleaning in Lawrence, KS vs Chem-Dry.

Can I walk on my carpet after it is cleaned?

Carpet is damp until it dries, which takes about 1 to 2 hours with Chem-Dry. Once it is dry, it is ready for normal use.

Chem-Dry vs. Steam Cleaning: What Is the Difference?

How does Chem-Dry compare to steam cleaning?

Steam cleaning, also called hot water extraction, uses hot water to loosen dirt and then extracts it. Chem-Dry uses Hot Carbonating Extraction, which applies a carbonating cleaning solution and uses about 80% less water than steam cleaning. The carbonation helps lift dirt from the fibers. Steam cleaning can take up to 12 to 24 hours to dry, and Chem-Dry carpet dries in about 1 to 2 hours.

Is Chem-Dry a steam cleaner?

No. Chem-Dry uses Hot Carbonating Extraction (HCE), not steam. HCE applies a carbonating solution that produces carbonation bubbles. Those bubbles work into the carpet fibers and help lift dirt, which extraction equipment then removes.

What does “no dirt-attracting residue” mean?

Our core cleaner, The Natural®, doesn’t rely on soapy detergents or harsh chemicals, but rather, uses carbonation to help lift dirt from carpets. It leaves no dirt-attracting residue. Anything left in the fibers after a cleaning can attract new dirt, so leaving none matters.

The Natural® and P.U.R.T.

What cleaning solution does Chem-Dry use?

Our core cleaner is The Natural®, a proprietary cleaner that uses carbonation for a deeper clean. For pet urine odors we offer P.U.R.T.® (Pet Urine Removal Treatment).

Does Chem-Dry remove non-living allergens?

The Chem-Dry process removes non-living allergens, such as dust, from carpet.

How do you remove pet odors?

We use P.U.R.T., our Pet Urine Removal Treatment, which removes pet urine odors. Read more about pet odor removal in Lawrence, KS.

Can you remove old pet urine stains?

Older urine has had more time to soak in, which makes it harder to deal with. P.U.R.T. removes pet urine odors. For a stain, call (785) 760-8000 and tell us what is on the carpet and how long it has been there. You can also read about stain removal in Lawrence, KS.

General Carpet Cleaning Questions

How often should I clean my carpets?

There is no single schedule. Rooms with more foot traffic, pets, or children get dirty faster than guest rooms. If you are unsure, call (785) 760-8000 and describe your home. It is also worth checking your carpet manufacturer’s care instructions.

What areas do you serve?

We serve Lawrence, Eudora, Lecompton, Baldwin City, and Douglas County. See carpet cleaning in Lawrence, KS.

Do you clean commercial carpet?

Yes. We clean carpet for businesses as well as homes. See commercial carpet cleaning in Lawrence, KS.

Upholstery Questions

What method do you use to clean upholstery?

The technician reviews the material first and chooses the fabric cleaning code: W, WS, or S. Pre-treatment and a final rinse are used when the technician’s review of the soil level calls for them, not on every job. All sides of the upholstery and the cushions are cleaned.

Can you clean a down or feather-filled couch?

Yes. Down and feather-filled couches are cleaned. See couch cleaning in Lawrence, KS.

How long does upholstery take to dry?

Upholstery dries in about 1 to 2 hours.

How often should upholstery be professionally cleaned?

It depends on how the furniture is used. A sofa that several people or pets use every day gets dirtier faster than a chair in a guest room. Read about upholstery cleaning in Lawrence, KS.

Tile and Grout Questions

How often should tile and grout be professionally cleaned?

It depends on foot traffic and where the tile is located. Kitchens and entryways get dirtier faster than guest bathrooms. One sign that grout is due for cleaning: the grout lines look darker than they did when the tile was installed. See tile and grout cleaning in Lawrence, KS.

Why can I not just clean tile and grout myself?

Grout is porous, so dirt and moisture settle into it. Mopping moves dirty water across the surface and some of it settles into the grout lines.

What does grout sealing do?

We offer grout sealing. A sealer reduces how fast dirt comes back into the grout. It does not make grout stain-proof, and it follows the cleaning step rather than replacing it.

Area Rug Questions

What kinds of rugs do you clean?

We clean area rugs, including wool, Oriental, Persian, and delicate rugs. See rug cleaning in Lawrence, KS.

Will cleaning change my rug’s colors?

Rugs vary in fiber and dye, so we want to know what you have before we start. Call (785) 760-8000 and tell us the rug’s fiber and age if you know them.