Stain Removal

You had the carpet cleaned. The spot was gone. Three weeks later there's a mark in exactly the same place, sometimes darker than before. This is a common problem, and it isn't bad luck. There are two mechanisms, they're different problems, and you can usually tell...

Stain removal is a different job from cleaning, and the difference confuses people. Cleaning is about area. Stain work is about the problem, because two spots the same size can take five minutes or an hour. Spot Treatment vs a Cleaning With Spots In It Most stain...

Questions about a stain tend to start the same way: someone describes it, then pauses, then asks whether it's going to come out. Here's an honest answer, because the real answer isn't yes or no. It depends on three things, and you can work most of it out yourself...