Stain Removal

You had the carpet cleaned. The spot was gone. Three weeks later there's a mark in exactly the same place, sometimes darker than before. This is one of the most common calls we get, and it isn't bad luck. There are two mechanisms, they're different problems, and you...

Stain removal is priced differently from cleaning, and the difference confuses people. Cleaning is priced by area. Stain work is priced by the problem, because two spots the same size can take five minutes or an hour. Spot Treatment vs a Cleaning With Spots In It Most...

Almost every call about a stain starts the same way: someone describes it, then pauses, then asks whether it's going to come out. Here's an honest answer, because the real answer isn't yes or no. It depends on three things, and you can work most of it out yourself...